FVESHIII — Support
Contact
Write to [email protected]. If you use the beta on TestFlight, you can also send a screenshot with feedback from the TestFlight app.
Getting started
Sign in with Apple or Google and accept the terms. Then join a group with the invite code a friend gave you, or create a new one. To look around first, tap “Try with sample data” on the first screen.
Joining or creating a group
You › Groups and invites › Joining a group: type the invite code. Some groups let you in only after an admin accepts your request.
You › Groups and invites › New group: name, aura on or off, language and time of the daily games, secrets.
Notifications don't arrive
Check that notifications for FVESHIII are on in the phone's Settings, then open You › Notifications in the app and choose which ones you want.
Something offensive in a group
Tap Report on the photo, story, comment or game: the group admins see the report. In the same sheet you can also block the person; You › Blocked people lists them.
The app takes too much space
You › Free up space: the photos already seen are removed from the phone and download again when needed.
Leaving a group
You › Groups and invites › Leave “group name”. Photos, comments and votes stay with the group; to come back you need the invite code again.
Deleting your data
Anything you posted (a photo, a story, a comment, a poll…) can be deleted in the app from its own menu. Stories disappear by themselves after 24 hours.
To delete your account: You › Delete my account. Your profile, group memberships, devices, notifications, stories and sign-in are deleted. Photos, comments and votes stay with the groups, shown as “Deleted account”: delete them first if you want them gone. A group where you are the last member is deleted with everything in it.
Signing out removes the copy of the content kept on the phone. For anything else, write to [email protected].